A successful restaurant answers reservations fast, handles catering requests professionally and deals with complaints before they turn into bad reviews. Klamna puts all of it in one place.
How Klamna works for your restaurant
Table reservations
A calendar with areas (indoor, family section, outdoor) and booking durations; your team or the AI agent books on WhatsApp with confirmation and reminders.
Catering and events
Catering requests become leads; the catering team sends a formal quotation and a ZATCA-compliant invoice.
Complaints and order issues
Order problems, including those from delivery apps, become tickets with response targets; the AI agent never promises compensation on its own.
Menu and hours
The AI agent answers about the menu, hours and branches from your knowledge base, around the clock.
What the restaurant template sets up
Reservations & customer service and catering & events teams, areas in appointments, ready replies, an SLA, a satisfaction survey, an AI agent and a reservation confirmation campaign.
A typical day
A family books a table for eight on Friday night on WhatsApp; the agent books the family section and confirms. A company asks about catering for a meeting; a lead opens and a quotation goes out the same day.
Learn more about appointments and sales & ZATCA.