Klamna features
Cloud call center, WhatsApp Business API, CRM, ZATCA invoicing and AI, in one platform.
Cloud Call Center
A complete cloud phone system: numbers, queues, IVR, call recording and live monitoring, working from the browser, mobile and desktop with no complex hardware.
Learn moreOmnichannel Inbox
WhatsApp, Messenger, Instagram, Telegram and website chat in one shared inbox, with team assignment, canned replies and SLA timers.
Learn moreCRM
A complete record for every customer: calls, chats, tickets, quotes and invoices in one timeline, plus leads, tasks and tickets with SLAs.
Learn moreAI Agents
AI agents that answer WhatsApp chats and phone calls in a natural Saudi dialect or English, only from your knowledge base, and hand over to a person when needed.
Learn moreDialer & Campaigns
Preview, progressive and predictive dialing plus WhatsApp template campaigns, with automatic lists and AI follow-up of replies.
Learn moreAppointments
Appointment booking for clinics and service centers: doctors, working hours and visit types, with WhatsApp reminders and confirmation and AI booking.
Learn moreQuality Management
Scorecards for calls and chats, agent acknowledgement and disputes, quality reports, and automatic AI scoring with evidence quotes from the call.
Learn moreSales & ZATCA E-Invoicing
From quote to tax invoice signed and reported to ZATCA (Fatoora phase 2) with QR, plus credit notes, recurring invoices and VAT reports.
Learn moreTeam chat
Internal messaging inside Klamna: direct messages, teams, groups and announcements, without work data leaking into personal apps.
Learn moreIntegrations & API
Connect Klamna to Salla, Zid or Shopify, to CRMs such as HubSpot, Salesforce, Zoho, Odoo and vTiger, or build your own integration with the API and webhooks.
Learn moreE-mail Channel & E-mail Campaigns
Bring your company mailboxes into the shared inbox: team replies, assignment, and marketing e-mail campaigns with unsubscribe and open/click tracking.
Learn moreSMS Messages & SMS Campaigns
Send SMS from the customer record, appointment reminders and scheduled SMS campaigns under a registered sender name, with allowed hours, opt-outs and delivery reports.
Learn moreLead Capture: Web Forms & Lead Ads
Every lead from your website or from Facebook, Instagram, TikTok and Google lead ads lands in the CRM instantly, is assigned, and gets a WhatsApp welcome and a call within minutes.
Learn moreReport Builder & Custom Fields
Build your own reports on calls, chats, customers and sales: filters, grouping, measures and charts, then share, schedule or export them to Excel.
Learn moreCall Recording Backup
Copy call recordings automatically to your SFTP server, Amazon S3 or Google Drive on your own schedule, with filters, dated folders and a daily index file.
Learn moreAI Quotes & a Knowledge Base per Brand
The AI agent prepares a quote from your catalogue and sends it as a PDF in the chat, and answers only from the knowledge base of your own brand.
Learn moreBuild Your Own Package & Subscribe Online
Sign up free, then choose packages, users, numbers, channels and add-ons, pay from the wallet or by card, and everything works right away.
Learn moreTalk to us
Leave your details and our team will contact you within one working day.
- Arabic & English, full right-to-left
- ZATCA e-invoicing phase 2
- Official WhatsApp Business API