The receptionist answers the phone and WhatsApp and writes appointments in a notebook or spreadsheet. Patients forget and don't show up, and the doctor sits idle in a slot that could have gone to someone else. At night, anyone who wants to book finds nobody to answer.
Klamna Appointments brings booking, reminders and confirmation together in one place, connected directly to calls and WhatsApp.
Set up your schedule once
- Doctors, specialists and resources: rooms, equipment, anything that can be booked.
- Working hours per doctor or specialist, including days off.
- Visit types: consultation, follow-up, check-up... each with its own duration.
- A clear calendar showing the day and week for the whole team.
Book from any channel
Agents book while on a call in the call center or from a chat in the omnichannel inbox, with the patient's record open in the CRM. No switching between programs.
WhatsApp reminders and confirmation
- Automatic WhatsApp reminders before the appointment.
- The patient confirms by replying to the message, and the calendar updates.
- Those who don't confirm can be called through a dialer campaign using the automatic "tomorrow's appointments" list.
You know early who is coming and who isn't, and can offer free slots to other patients.
AI booking around the clock
With AI agents, a customer writes on WhatsApp "I'd like an appointment with the doctor on Sunday", and the agent checks availability, suggests times and books. The agent can also call to confirm appointments with a natural voice in Saudi dialect or English. Turn on approvals if you want a team member to review bookings first.
A ready template for clinics
Pick the Clinic business template and Klamna creates working hours, teams, canned replies, a queue, a satisfaction survey, a knowledge base, an AI agent, and appointment and dialer drafts in minutes. The same goes for salons and spas, home services and maintenance, and education and training.
Get started in a few steps
- Add doctors or specialists and their working hours.
- Define visit types and their durations.
- Turn on WhatsApp reminders and confirmations.
- Enable AI booking when you are ready.
Who is it for?
- Clinics, including dental, dermatology and physiotherapy centers.
- Beauty salons and spas.
- Training and consulting centers.
- Maintenance and home-service companies booking visits.
Why Klamna?
Because appointments are not an isolated calendar: they are connected to calls, chats, the customer record, campaigns and AI in one system, with a full Arabic and English interface. Fewer missed appointments, a calmer front desk, and patients who get an answer even after hours.
Start a free trial, pick the Clinic template, and start taking bookings today.