Many companies run their internal work in personal WhatsApp groups: customer photos, phone numbers and complaint details all live on employees' phones, and when someone leaves, the data leaves with them. Klamna's team chat fixes that.
Internal messaging where the work happens
Direct messages and groups
Message a colleague directly, or work in groups for a project or a shift, with files and mentions.
Teams that follow your structure
Team conversations follow Klamna's own teams (sales, support, reception…), so everyone joins their team automatically.
Announcements for everyone
Managers and supervisors can post an announcement to all staff: a schedule change, a new offer or an urgent notice.
Governance and security
- Data stays in the company's system, not on personal phones.
- Retention periods set to your policy.
- Admin monitoring when needed, and every access is logged.
- People who leave lose access immediately.
Who it is for
Call centers, customer service and sales teams that coordinate during calls and chats, and companies that want customer data out of personal groups.
Why Klamna
Agents answer the customer, ask a colleague and see the customer record on the same screen, in the browser or the mobile app, as part of the same system as the call center and CRM.